GEARING UP FOR WWJ 950'S THAW RADIOTHON: DONATE ONLINE HERE  

Auto Satisfaction Survey

mercury brand logo Auto Satisfaction SurveyTop customer service honors for the Lincoln-Mercury and Buick brands.

That’s according to the University of Michigan’s American Customer Satisfaction Index.

While the news was good for Ford and General Motors, respectively, Korean and Japanese automakers did poorly in the survey, as did Chrysler. Industry-wide, though, overall satisfaction dropped slightly.

Comments

More From CBS Detroit

Daily J
Valenti and Foster

Watch & Listen