Technology Solutions Adds Remote Performance Management

The Livonia unified communicatoins provider Technology Solutions LLC announced that the company is now providing its customers with remote performance management systems.

This technology offers a cost-effective remote monitoring and management capability to diagnose underlying network problems, assess network readiness and monitor application performance.

This advancement allows businesses to capitalize on powerful applications such as Voice Over Internet Protocol, video, cloud services, disaster recovery and desktop virtualization.

“The cloud is growing and as a result businesses are becoming increasingly dependent on cloud-based technologies to run their businesses,” said Technology Solutions president Steve Futrell. “One example revolves around VoIP technology. Many business owners are attracted to VoIP because of its cost savings and applications that drive employee productivity. However, some business owners hesitate because they are concerned about sacrificing call quality. This often occurs when companies conduct business with a technology provider that does not have the proper technical expertise or the tools to successfully deploy IP based solutions.”

But Futrell said Technology Solutions’ remote performance management analysis “pinpoints network drains, all the way down to the appliance. The tool provides valuable insight that can determine which appliance such as a PC within an organization is sucking up bandwidth causing poor voice or video quality.”

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