DETROIT (WWJ) – Drivers traveling between Detroit and Windsor can rest easy as business is back to normal at the border crossing. After a nation-wide computer outage brought border crossing operations to a stand-still, U.S. Customs and Border Protection officer Ron Smith has confirmed the problem has been solved.
Motorists experienced delays lasting over an hour as border crossing agents had to manually input information into their system.
“Normally when you come across on a typical day, your license plate is read automatically by our license plate reader and if you’re carrying a Western Hemisphere Travel Initiative enhanced document, its got a verified ID card in there feeding information to our computer when you come through our little technology island,” he said.
But since those automatic scanning systems were down, agents had to revert to their old-fashion procedures.
Chief Smith said the issue was not only in Detroit, but also in Port Huron at the Blue Water Bridge, and in Sault Ste. Marie along with crossings on the west coast.
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