Ann Arbor-based Online Tech Inc. announced Wednesday that Ypsilanti-based Data Doctor Office Technology Systems Inc., a medical research software development company, has decided to host its applications at Online Tech’s data centers.
By hosting its software-as-a-service applications in Online Tech’s data centers, DDOTS saves the expense of managing their own servers, investing in IT capital, and handling infrastructure related requirements of the Health Insurance Portability and Accountability Act. Online Tech’s data centers also meet the latest security standard, SSAE 16.
Many of the same uptime and security standards, that are documented for Online Tech’s SSAE 16 Type II audits, allow DDOTS and their clients to trust that they have done due diligence to protect the privacy and availability of their patient health information – all key aspects for meeting HIPAA compliance.
“It is a huge financial benefit for our company to partner with Online Tech,” said Stephen Burke, DDOTS CEO. “We have a lot of patient health information in our systems, and we wouldn’t have a clue on how to qualify a server for SSAE 16 audits or HIPAA compliance.”
Online Tech helps health care organizations achieve the privacy requirements of HIPAA compliance with strict physical and network security and audited change logs. Online Tech’s infrastructure design incorporates fully redundant power, network, and backup into a network of high availability data centers, located over 50 miles apart, to provide uninterruptible power and network connection with no single point of failure.
DDOTS also extends Online Tech’s HIPAA compliant hosting services to its clients. According to Burke, almost every DDOTS client asks for HIPAA compliance documentation.
“It is nice to be able to say when asked if we are HIPAA compliant to answer — absolutely,” Burke said.
By having customers host their Web sites in one centralized location, DDOTS can provide customer support more cost effectively. DDOTS’ technical staff has just one central location to access to help with customer support issues, installing upgrading or enhancements and manage other technical support issues.
“Online Tech has become a key part of what we do,” Burke said. “We couldn’t do what we do today without the support and services that Online Tech provides us.”