DETROIT — Compuware Corp. (Nasdaq: CPWR) announced a new white paper titled  “Online Retail Banking Success Hinges on Positive User Experiences: How APM Makes the Difference.”

The paper explores how application performance management can enable a positive user experience by providing fast, uninterrupted customer access to online retail banking applications.

As online banking becomes the preferred way to access vital, personal financial information, it becomes increasingly essential to ensure that online banking applications are available, functional and secure for users — whenever (and wherever) they need access. People want their online shopping and entertainment experiences to be fast and efficient — so just imagine the performance they expect out of an online banking experience.

Without an effective APM strategy, businesses run the risk of losing customers to the competition.

This whitepaper outlines the need for application performance management in online retail banking; what to consider when trying to find application performance issues anywhere along the application delivery chain — inside and outside the data center, using mobile devices and multi-browsers; the business impact of application downtime — lost customers and lost revenue and; how Compuware’s Gomez APM Solution ensures fast, uninterrupted customer access to online banking applications.

Download the whitepaper at


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