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Brighton Firm Rolls Out New Dashboards

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BRIGHTON — Xcend Group Thursday announced the general release of MetriX3, the latest version of MetriX IT Performance Dashboards.

This significant update includes hundreds of new pre-built performance metrics, a browser-based “My Dashboard” Portal, an intuitive dashboard and metric management system, user- and role-based security management, and mobile device support.

An award-winning national provider of endpoint management and security products and services, Xcend has channeled its decades of collective industry knowledge into the development of MetriX IT Performance Dashboards, an easy-to-use, browser-based solution that works with customers’ existing IT infrastructures to provide real-time visibility into performance metrics that matter most to IT executives and managers.

With the release of MetriX3, customers gain access to a vastly expanded set of best-practice performance metrics and dashboard templates that provide unparalleled visibility across the IT landscape, enabling key decision makers to best understand and demonstrate exactly how IT brings value to the business.

“CIOs and IT managers are requiring greater visibility to how well the IT organization is operating and whether IT investments are returning the value they are seeking,” said Ron Schoenherr, president and CEO of Xcend. “MetriX3 is the optimal platform for measuring, monitoring, and managing today’s complex and rapidly evolving IT environment by delivering a single-pane-of-glass view into the metrics that matter most.”

Added Darryl Plummer, chief of research at Gartner Inc.: “With costs still under pressure, growth opportunities limited, and the tolerance to bear risk low, IT faces increased levels of scrutiny from stakeholders both internal and external. All parties expect greater transparency, and meeting this demand will require that IT become more tightly coupled to the levers of business control.”

The latest release of MetriX marks significant advancement in the direction of the technology, focusing on improving the overall user interface and empowering decision makers to get unprecedented value out of the technologies they already own.

New features include:

Expanded Library of Pre-Built Metric Packs: MetriX3 comes with a comprehensive library of dashboard templates and key performance metrics for critical IT operations such as Software Management, Patch Management, and Endpoint Protection. Users are enabled from day one to reduce costs, optimize purchasing decisions, identify gaps in their security strategy, and decrease the risks and time lags associated with manual report collection.

Enhanced User Interface: MetriX3’s intuitive user interface means creating a new dashboard is as simple as dragging and dropping metrics from the category tree to the designer canvas. Administrators and designers can easily manage and customize the structure of the metric & dashboard library, as well as an individual metric’s type, look and feel, or query parameters.

“My Dashboards” Portal & Mobile Support: Users can access their dashboards from any browser or mobile device with MetriX3’s customizable “My Dashboards” Portal. User- and role-based restrictions make sure that users only see the dashboards they’ve been given access to. With the MetriX3 Designer, dashboards can be quickly and easily optimized for display on smartphones and tablets, regardless of device type or operating system.

Role- and Scope-Based Security: MetriX3’s enhanced security features allow granular control over security policies for creating, deleting, modifying or viewing metrics and dashboards based on user, group, or role.

To access a full listing of new features, view samples of dashboard templates, schedule a demo, or download a trial version of MetriX3, please visit our product page at www.xcendgroup.com/metrix.

Xcend will demonstrate the technology in a Webcast, “IT Performance Dashboards: A Metrics-Driven Approach to Meeting Critical Business Mandates,” at 2 p.m. Eastern time Thursday, March 29.

Xcend provides infrastructure management, security and analytics products and services that help customers manage, monitor, protect, and optimize the IT organization. In 2009 Xcend was named by Inc. Magazine as the No. 1 fastest-growing private company in Greater Detroit and No. 11 among IT Service Providers across the country.

More at www.xcendgroup.com.

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