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ExpressSOS.com Hits One Million Transactions

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LANSING — The new Secretary of State online services available at ExpressSOS.com now has topped one million transactions, meaning more Michigan residents are choosing to save time by going online, Secretary of State Ruth Johnson announced Tuesday.

“There’s never a line online,” Johnson said. “Many of our most popular transactions now can be done in minutes from the comfort of your own home or anywhere you have Internet access, so please visit ExpressSOS.com the next time you have Secretary of State business.”

The new and improved transactions at ExpressSOS.com allow you to change your legal address, obtain a duplicate vehicle registration, renew or replace a driver’s license or state ID, order a replacement title, renew watercraft registrations, renew license plates and sign up to the organ donor registry.

Every year, more than 10 million people visit a Secretary of State office, but most customers are only required to visit in person once every eight years to have a new driver’s license or state ID card photo taken. Of the nine million vehicle plate renewals processed in 2010, about 6.5 million were done in the offices, Johnson said. Nearly 700,000 people a year come into the offices just to change their address.

The online option also benefits customers who must visit an office by allowing clerks to devote more time to them. Customers can also continue to perform many transactions through the mail as well as renew their vehicle plate tabs at Self-Service Stations, many of which are available 24 hours a day at offices throughout the state.

For more information about Secretary of State online services and other programs, visit www.Michigan.gov/sos.

Customers also may call the Department of State Information Center to speak to a customer-service representative at 888-SOS-MICH (767-6424).

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