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Online Auction Benefits from Online Tech’s High Availability Cloud Hosting: Ranger Data Technologies, a software developer offering products, services and online auctions for the newspaper industry, has recently switched to hosting their online auction website, Boocoo, on Online Tech’s managed cloud. Ann Arbor-based Online Tech’s managed cloud is built around a high availability private cloud architecture, redundancy is built-in with multiple hosts, SAN storage and network security. Ranger Data’s boocoo auction website was experiencing prolonged downtime with their previous hosting provider. George Willard, Jr., senior vice president of Operations, knew it was imperative to find a more reliable system. The company decided to partner with Online Tech to host their e-commerce auction Web site on a managed cloud system. The cloud platform was more cost-effective and offered the flexibility to grow as their auction Web site grows. Online Tech’s managed cloud platform is designed to ensure 100% uptime with enterprise-level VMware and high availability hosts, network and managed SAN storage, as opposed to most public clouds which are designed to minimize hardware, storage and virtualization costs. More at www.OnlineTech.com.
Virginia Lottery Wins with ForeSee: Ann Arbor-based ForeSee, the leader in technology-driven customer experience analytics, today announced that it is working with the Virginia Lottery to measure and analyze the customer experience on its mobile site and traditional Web site. The Virginia Lottery will work with ForeSee to quantify the website and mobile customer experience in ways that help prioritize and drive changes with the greatest impact on business goals. The Virginia Lottery recently used ForeSee’s technology-driven analytics to measure the customer experience during the excitement leading up to last month’s historic Mega Millions jackpot. The Virginia Lottery was able to understand how the record-setting prize impacted customer satisfaction and future purchase intent. ForeSee is measuring the customer experience for a host of organizations across the public sector like The Michigan Education Special Services Association, the Partnership for Public Service, Indiana’s Hoosier Lottery, The Commonwealth of Massachusetts, and The Michigan Economic Development Corp.’s “Pure Michigan” travel and tourism Web site. More at www.foresee.com.