DETROIT — Detroit-based Compuware Corp. (Nasdaq: CPWR) Friday announced a new release of its Compuware APM Gomes software-as-a-service offering.
Compuware said the new release further simplifies application performance management at the edge of the Internet for Web, mobile, streaming and cloud applications, enabling organizations to optimize end-user experience and improve business results.
A new Gomez User Experience Management Industry Index also enables customers to baseline and compare their actual users’ performance and behavior with industry averages. The industry index is visualized in Gomez UEM’s user satisfaction map with drill-down comparisons by region, state and city, and for all browsers, devices and operating systems. For each dimension performance metrics are correlated with user behavior, satisfaction and business metrics (i.e., conversion and abandonment rates), providing a unique and strategic way to prioritize and target performance optimization.
New automatic tag injection is now available with Gomez UEM for Web and mobile pages through the integration with the Compuware dynaTrace server plug-in. This gives organizations more options and flexibility in how they deploy Gomez UEM tags. Additionally, the dynaTrace server plug-in provides more granular server diagnostics to quickly isolate the root cause of application performance problems.
“Increasing complexity at the edge of the internet is mking it more and more difficult to deliver great user experiences at a time when end-user expectations are rising,” said Jeff Loeb, global marketing vice president of Compuware’s APM business unit. “The new Gomez release provides our customers with a new generation APM system that makes it easier than ever to manage Web, mobile and streaming applications from the end user’s perspective.”
Compuware APM is the industry’s leading solution for optimizing the performance of Web, non-Web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market’s only unified APM coverage across the entire application delivery chain — from the edge of the internet through the cloud to the data center. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
More at www.compuware.com.