DETROIT — Compuware Corp. Tuesday announced the publication of a new white paper, “A New Competitive Advantage in Financial Services.”
The paper explores how financial institutions can improve customer experience, increase business value and gain the competitive edge by deploying a new generation of application performance management.
With the Internet becoming the preferred way to access personal financial information and execute transactions, financial institutions are challenged more than ever before with ensuring peak application performance and availability, so that customers have positive online experiences.
This white paper outlines:
* the highly competitive portrait of change that financial institutions are fast becoming;
* the impact of lost business and higher costs;
* how poor application performance can impact customer satisfaction and revenue; and
* the value of deploying a new generation of APM driven by end-user experience.
To download the whitepaper, visit http://offers.compuware.com/register?cid=70170000000hJ8G.
Compuware APM is the industry’s leading system for optimizing the performance of Web, non-Web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market’s only unified APM coverage across the entire application delivery chain — from the edge of the internet through the cloud to the datacenter.
Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
More at www.compuware.com.