MT. CLEMENS — A data center management specialist founded in 1979 is on the grow, looking to expand from West Michigan into the Midwest.
Jem Tech Group got its start in Royal Oak selling backup data media and printer consumables from such venerable brands as BASF, Graham Magnetics and Imation.
“We took people’s printer ribbons and re-inked them so people could use them over and over again,” said Jami Moore, who 14 years ago took over the business her father, James E. Miller (hence, JEM) started.
When Moore took over, she said, the company shifted emphasis.
“If we were still selling tape media and ink consumables we would not still be in business,” she said. “We just followed our customers’ needs, looked at our customers and what their pain points were. And so we started concentrating on helping customers with data center efficiency — power, cooling, stuff like that, that keeps the data center going.”
The company later moved to Mt. Clemens, and, a year ago, to Clinton Township.
Today’s JEM offers a wide variety of data center products — essentially everything but the server. It offers cabling and cable management equipment; data center management software; technical furniture; cooling and airflow management equipment; enclosures; energy management equipment; environmental monitoring and security equipment; flooring; power distribution and backup power supply products; and more. The company is hardware agnostic and vendor neutral.
There are companion services as well, in design, installation, remodeling and maintenance.
JEM’s expertise in designing, building and running data centers has gotten the company into Detroit’s biggest businesses, both in the auto industry and in other sectors. JEM also has a representative in Minneapolis, Minn.
Most recently, the company has rolled out a rebranding and new Web site. “We did a complete rebranding,” Moore said. “The logo changed, the Web site went from five pages to 50. It’s become an educational resource for our customer.”
Included is an online virtual data center showing JEM’s product and service offerings.
The company is also planning an open house June 7 that will concentrate on data center energy efficiency.
Looking ahead, JEM is planning to add a West Michigan representative, and plans to expand its business into the rest of the Midwest.
The company currently has 14 employees, and is “constantly looking for the right talent,” Moore said. “In our business you have to have that entrepreneurial mindset. My idea with Grand Rapids is that they’ll first be on thier own, but eventually they will build an office and hire people.”
Moore said JEM is also looking to add architectural and engineering firms to its client list — companies that design and build data centers. That would add a more business-to-business emphasis to the company, along with its current relationships with end users.