ORLANDO (WWJ) — Detroit’s Covisint has been expanding its secure communication and collaboration platform beyond its initial home in the auto industry, into health care and other industries, for some time now.

Now, it’s growing that health care practice internationally.

At the Healthcare Information and Management Systems Society 2014 conference in Orlando Monday, Detroit-based Covisint Corp. (Nasdaq:COVS) announced a major international client win in Indonesia — a five-year partnership with Aptus Pacific Indonesia.

Using Covisint technology, Aptus will establish Health Information Exchange Indonesia, a system that will meet health provider and payer organizations where they already are in their technology adoption, which Covisint says is a critical factor in international markets.

Together, Aptus and Covisint will automate inefficient processes in the insurance, hospital and physician markets as a first step in health information exchange for Indonesia, which is predicted to grow to the world’s seventh-largest economy by 2030, up from 16th today. Covisint said Indonesia has a rapidly expanding middle class and the need for an improved healthcare delivery system supporting large and growing populations.

Aptus is an international IT consulting firm based in Sydney, Australia.

Covisint said the partnership will serve:
* Care delivery organizations and physicians, who will gain the ability to improve workflow automation, reducing time to reimbursement and administrative costs while enabling organizations to invest more time and money back into patient care.
* Payer organizations, who will now be able to automate communications with providers for improved efficiency. Currently communications between payer and providers are processed via phone, fax or currier transport of medical and administrative records. Moving message-handling to electronic workflows means improved profit due to efficiency with higher provider and beneficiary satisfaction.
* Patients, who will enjoy greater efficiency in handling claims and timeliness of care delivery, leading to better care and higher patient satisfaction.

“Given the state of technology adoption in Indonesia, the Covisint platform provides a timely, high-value solution driving the automated, secure and efficient exchange of health information into a market where, previously, manual operations existed,” said Almer Joesoef, president and director of Aptus Pacific Indonesia. “The Covisint platform — which is proven across the U.S. healthcare industry, as well as other global industries — will enable us to achieve a major corporate priority to improve the quality and efficiency of healthcare services. We will be marketing and implementing Health Information Exchange Indonesia to support public and private health systems and insurance markets across Indonesia.”

Added Covisint president and CEO Dave McGuffie: “This partnership — built on Aptus’ cultural and political understanding of the Indonesian healthcare market, combined with Covisint’s proven and scalable technology platform — will deliver significant value to the Indonesian market. Covisint will continue to work with key customers and partners to expand its healthcare footprint globally.”

Covisint says its platform works with or without an existing electronic medical records systems, enabling the free, secure flow of information with the customer in full control, helping healthcare providers and payers maintain data independence and control.

More at http://www.covisint.com.


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