Complaints About Cars Most Common In Annual Survey
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DETROIT (WWJ) – American consumers have plenty of complaints — and the latest survey says they are really griping about their cars.
The Consumer Federation of America on Wednesday released its annual survey with Detroit’s main export topping the list.
Amber Capone, a complaint investigator, says agencies received the most complaints about misleading auto advertising.
The Federation also tracked the biggest growing complaints.
“From invalid concert tickets purchased online, to tech alert scams perpetrated over the phone, to synthetic marijuana sold at retail stores,” said Capone. “Agencies are also beginning to get inquiries about the safety and other aspects of online ride sharing services.”
Scams against the elderly, shoddy home improvement work, and problems with utility companies also made the list.
Capone said evolving technology is a major factor in telemarketing abuses.
“Internet phone service, Caller ID spoofing software, prepaid cell phones that scammers buy anonymously and discard, auto-dialers and other technology make it easy and inexpensive for crooks to contact U.S. consumers from anywhere in the world,” Capone said,
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