Corporate Director of Communications, Community EMS
Mr. Kleinlein has extensive experience in Call Center Operations and Dispatch Communications Center Management. For over 25 years he has assisted in the setup and ongoing management training for many fortune 500 companies worldwide.
Additionally, Mr. Kleinlein is certified in many aspects of telecommunications technologies in relation to the call center including Automatic Call Distribution and Call Center Management Systems that provide real-time and historical statistical information.
Mr. Kleinlein regularly assists in consultancies on IT infrastructure requirements to implement a vast array of EMS technologies.