Steven Kleinlein

Corporate Director of Communications, Community EMS

Mr. Kleinlein has extensive experience in Call Center Operations and Dispatch Communications Center Management. For over 25 years he has assisted in the setup and ongoing management training for many fortune 500 companies worldwide.

Additionally, Mr. Kleinlein is certified in many aspects of telecommunications technologies in relation to the call center including Automatic Call Distribution and Call Center Management Systems that provide real-time and historical statistical information.

Mr. Kleinlein regularly assists in consultancies on IT infrastructure requirements to implement a vast array of EMS technologies.

More From CBS Detroit

Best Places To See Indie Rock In DetroitIt's called Detroit Rock City for a reason.
Guide: Best Barbecue In Metro DetroitSometimes, nothing hits the spot like good barbecue.
Best Ice Cream Shops In Metro DetroitIt's getting warm outside! Take advantage of it.

Watch & Listen LIVE