call center

AT&T Careers

AT&T Has 139 Jobs Open In Michigan

AT&T Inc. Thursday announced that the company will hire workers for 139 jobs in the state this month, including 96 new positions and 43 replacements.

WWJ Newsradio 950–01/09/2014


Contact Center Customer Satisfaction Leads to Increased Recommendation and Likelihood to Purchase, ForeSee Shows

ForeSee Thursday released its annual Contact Center Benchmark, which reports on customer satisfaction and allows companies to determine how their contact center experience compares to industry averages.

WWJ Newsradio 950–05/02/2013


Iserv Doubles Sales Staff, Extends Call Center to Provide 24/7 Service

The Iserv Co. LLC, one of the largest independent Internet service providers in the Midwest, Monday announced it has added new sales and support staff to its experienced team. It has also extended its call center hours to accommodate customers 24 hours a day, seven days a week.

WWJ Newsradio 950–04/15/2013

Just Energy

Energy Retailer’s Call Center To Create Over 100 Jobs In Bingham Farms

Members of the Bingham Farms city council, Oakland county executives, state lawmakers and other community leaders joined Just Energy, a leading energy retailer in North America, to celebrate the opening of a new call center in Bingham Farms at a ribbon-cutting event Thursday.

WWJ Newsradio 950–07/19/2012

(credit: Justin Sullivan/Getty Image)

Verizon Closing Southfield Call Center, 750 Local Jobs Lost

Verizon Wireless said Thursday it is closing a call center in Southfield, resulting in the loss of 750 local jobs.

WWJ Newsradio 950–03/08/2012

Just Energy

Canadian Energy Firm Brings 130 Jobs to Oakland County

Just Energy, an independent energy supplier with more than 1.8 million electricity and natural gas customer accounts throughout the U.S. and Canada, will locate a 130-person call center in Bingham Farms, with the help of the Oakland County Department of Economic Development & Community Affairs.

WWJ Newsradio 950–12/19/2011

Comcast's Plymouth regional headquarters. Photo: Comcast Corp.

Comcast Sets Sept. 30 Career Open House

Comcast announced that it will host a career open house on Friday, Sept. 30 from 11 a.m. to 7 p.m. at its regional headquarters at 41112 Concept Drive in in Plymouth.

WWJ Newsradio 950–09/27/2011


Whirlpool Call Center Consolidation Adds Jobs In Michigan

Due to decreasing call volume, Whirlpool will consolidate its U.S. contact center network and close its Yakima, Wash. contact center. Approximately 50 jobs will be added to the company’s two remaining U.S. contact centers in Benton Harbor and Cleveland, Tenn.



Dialogue Marketing In $5 Million Troy Expansion

Auburn Hills-based Dialogue Marketing Inc., a nationwide provider of customer relationship management services, announced plans to invest $5 million to expand its call center and customized software development operations in Troy.


Comcast Sets Career Fair To Fill 100 Call Center Jobs Near Ann Arbor

Comcast announced Monday that it will be holding a career open house on Tuesday, Nov. 30 from 9 a.m. to 4 p.m. at its Advanced Product Service Center in Scio Township. The company is looking […]