AT&T Has 139 Jobs Open In MichiganAT&T Inc. Thursday announced that the company will hire workers for 139 jobs in the state this month, including 96 new positions and 43 replacements.
Contact Center Customer Satisfaction Leads to Increased Recommendation and Likelihood to Purchase, ForeSee ShowsForeSee Thursday released its annual Contact Center Benchmark, which reports on customer satisfaction and allows companies to determine how their contact center experience compares to industry averages.
Iserv Doubles Sales Staff, Extends Call Center to Provide 24/7 ServiceThe Iserv Co. LLC, one of the largest independent Internet service providers in the Midwest, Monday announced it has added new sales and support staff to its experienced team. It has also extended its call center hours to accommodate customers 24 hours a day, seven days a week.
Energy Retailer's Call Center To Create Over 100 Jobs In Bingham FarmsMembers of the Bingham Farms city council, Oakland county executives, state lawmakers and other community leaders joined Just Energy, a leading energy retailer in North America, to celebrate the opening of a new call center in Bingham Farms at a ribbon-cutting event Thursday.
Verizon Closing Southfield Call Center, 750 Local Jobs LostVerizon Wireless said Thursday it is closing a call center in Southfield, resulting in the loss of 750 local jobs.
Canadian Energy Firm Brings 130 Jobs to Oakland CountyJust Energy, an independent energy supplier with more than 1.8 million electricity and natural gas customer accounts throughout the U.S. and Canada, will locate a 130-person call center in Bingham Farms, with the help of the Oakland County Department of Economic Development & Community Affairs.
Comcast Sets Sept. 30 Career Open HouseComcast announced that it will host a career open house on Friday, Sept. 30 from 11 a.m. to 7 p.m. at its regional headquarters at 41112 Concept Drive in in Plymouth.
Whirlpool Call Center Consolidation Adds Jobs In MichiganDue to decreasing call volume, Whirlpool will consolidate its U.S. contact center network and close its Yakima, Wash. contact center. Approximately 50 jobs will be added to the company's two remaining U.S. contact centers in Benton Harbor and Cleveland, Tenn.
Dialogue Marketing In $5 Million Troy ExpansionAuburn Hills-based Dialogue Marketing Inc., a nationwide provider of customer relationship management services, announced plans to invest $5 million to expand its call center and customized software development operations in Troy.
Comcast Sets Career Fair To Fill 100 Call Center Jobs Near Ann Arbor
New Contact Center To Create 300 Jobs In Holland
Comcast Holding Job Fair Friday