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Cyber Monday

cyber monday foresee

ForeSee On Cyber Monday: Sales Booming, But Customers Less Satisfied

The customer experience analytics firm ForeSee Wednesday released its annual analysis of Cyber Monday customer satisfaction suggesting that some online shoppers may not be as satisfied with the holiday shopping season as retailers likely are.

WWJ Newsradio 950–11/30/2011

Staff at the Amazon Swansea fulfilment centre process orders as they prepare their busiest time of the year on November 24, 2011 in Swansea, Wales. (credit: by Matt Cardy/Getty Images)

Report: 48% Will Buy Holiday Gifts Online

Technology is leading the way for holiday shopping.

WWJ Newsradio 950–11/28/2011

Online Shoppers Search For Cyber Monday Deals

Cyber Monday Shopping From Comfort Of Home

Why fight the mall crowds when you can online shop from the convenience of your home (or work, as it is)? Throw in free shipping and it’s kind of a no-brainer.

WWJ Newsradio 950–11/28/2011

Online Shoppers Search For Cyber Monday Deals

Some Merchants Get Jump On Cyber Monday Deals

Web deals have been available all weekend ahead of Cyber Monday — and shoppers have been grabbing them up.

WWJ Newsradio 950–11/27/2011

Top 10 Cyber Monday Tips for Staying Safe When Shopping Online

In order to fight scammers, hackers and assorted other online grinches, the Better Business Bureau serving East Michigan and the Upper Peninsula offers 10 tips for staying safe when holiday shopping online.

WWJ Newsradio 950–11/25/2011

Survey: More Shoppers Poised To Spend Online This Season

Twenty one percent of consumers say they plan on staying home and searching online for shopping deals on the Monday after Thanksgiving.

WWJ Newsradio 950–11/24/2011

Getty Images

Consumer Reports: Black Friday Tips For Savings & Sanity

Consumer Reports’ senior editor and shopping expert Tod Marks said retailing trends suggest that the opportunity to score a great deal won’t end this weekend, so there’s no need to panic.

WWJ Newsradio 950–11/24/2011

Fry Clients See Sharp Increase In Web Sales Over Holiday Weekend

The Ann Arbor-based e-commerce services provider Fry Inc. said Monday that sales and traffic on its retail clients’ Web sites increased significantly during the Thanksgiving 2010 holiday weekend and Cyber Monday. Retailers traditionally offer strong […]


Compuware Gomez Index Shows Web Sites Performed Well On Cyber Monday

Gomez, the Web performance division of Detroit-based Compuware Corp. (Nasdaq: CPWR), Wednesday said that the top 15 Web retailers in the United States performed well on Cyber Monday results based on the Gomez Retail UX (User Experience) Index.

WWJ Newsradio 950–12/01/2010

ForeSee: Online Shoppers More Satisfied Early This Holiday Season

Annual analysis released Wednesday from Ann Arbor-based ForeSee Results suggests that retailers have reason to be cautiously optimistic about the upcoming holiday season. Customer satisfaction with online retailers on Cyber Monday was the same this year as last year, 73.1 on the American Customer Satisfaction Index’s 100-point scale.

WWJ Newsradio 950–12/01/2010




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