Database Publishers

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ProQuest Uses ForeSee Satisfaction Analytics to Measure Web Customer Experience

ForeSee, the global leader in technology-driven customer experience analytics, today announced that the Ann Arbor database and information publisher ProQuest is using ForeSee’s customer experience analytics solution to measure and analyze the customer experience on its research portal used by academics around the globe.

WWJ Newsradio 950–05/13/2013


ProQuest’s Expansion of History Vault Opens New Perspectives on American History

The Ann Arbor database provider ProQuest says that later this year it will open content that has been largely inaccessible to global researchers with a significant expansion of its acclaimed History Vault, a five-year program to provide central access to the key archival collections that document the most important and widely studied topics of 18th- through 20th-century America.

WWJ Newsradio 950–01/30/2013