CBS62logoNEW2013_blue_final_header_White wwj950-sm2011b 971-ticket-35smb 35h_CBSSportsRad_Detroit

E-Business

acsi

ACSI: Search Engines, Social Media Sink Satisfaction With E-Business

Customer satisfaction with e-business tumbles to its lowest score since 2003 according to the American Customer Satisfaction Index E-Business Report released today in partnership with the Ann Arbor-based customer experience analytics firm ForeSee.

WWJ Newsradio 950–07/23/2013

acsi

ACSI E-Biz Report: Satisfaction with Facebook Remains Low

The social media market is primed for a new player that allows users to connect with friends, according to the 2011 American Customer Satisfaction Index E-Business Report, produced in partnership with the Ann Arbor customer experience analytics firm ForeSee Results.

WWJ Newsradio 950–07/19/2011

Follow

Get every new post delivered to your Inbox.

Join 1,913 other followers