Ann Arbor Firm's Analysis Shows Lower Sastisfaction With E-CommerceAnalysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
HR Notices From May 20The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
More Luxury Shoppers Use Mobile, But Prove Harder to Please Overall, According to ForeSee StudyLuxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Publishes New White Paper, 'The Hot Business of eCommerce'Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Local E-Commerce Company Launches New Web SiteMade from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs Introduces Volusion App for AndroidBrand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Zeon Solutions, Grand River MergeTwo e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
MEDC Requests Proposals For Pure Michigan Merchandising PartnerThe Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Online Tech’s Managed Cloud Offers High Availability to E-Commerce RetailerUniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
Aqaba Launches New Web Site For AVO Dental SuppliesThe Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies’ team of Web experts.
Nexcess Expands Magento Web Hosting Offerings in the UK
Nexcess Expands Magento Web Hosting Offerings in the UKAnn Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.