Ann Arbor Firm’s Analysis Shows Lower Sastisfaction With E-Commerce

Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season — even as satisfaction rose for traditional brick-and-mortar retail.

WWJ Newsradio 950–02/19/2014

HR Notices From May 20

The latest staffing, leadership and boardroom news from Michigan’s technology-focused companies, institutions and groups

WWJ Newsradio 950–05/20/2013


More Luxury Shoppers Use Mobile, But Prove Harder to Please Overall, According to ForeSee Study

Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.

WWJ Newsradio 950–01/20/2013

The atrium fountain at Compuware headquarters in downtown Detroit. Photo courtesy Maia Cowan.

Compuware Publishes New White Paper, ‘The Hot Business of eCommerce’

Compuware Corp.’s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image

WWJ Newsradio 950–11/15/2012


Local E-Commerce Company Launches New Web Site

Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.

WWJ Newsradio 950–09/05/2012

Brand Labs

Brand Labs Introduces Volusion App for Android

Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.

WWJ Newsradio 950–03/06/2012


Zeon Solutions, Grand River Merge

Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.

WWJ Newsradio 950–01/11/2012

A Pure Michigan moment: Camping along Lake Huron at Port Crescent State Park. Pure Michigan photo.

MEDC Requests Proposals For Pure Michigan Merchandising Partner

The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.

WWJ Newsradio 950–01/02/2012


Online Tech’s Managed Cloud Offers High Availability to E-Commerce Retailer

Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.

WWJ Newsradio 950–11/08/2011


Aqaba Launches New Web Site For AVO Dental Supplies

The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies’ team of Web experts.

WWJ Newsradio 950–09/28/2011