How algorithms determine what we're buying for the holidays — and beyond
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
Two weeks after explosions and fire at a vape warehouse facility, Clinton Township residents asked questions to the Township Board of Trustees.
David Rosenberg, 72, of DeWitt, is sentenced to four to 20 years in prison for embezzling about $780,000 from retired priests, the Michigan Attorney General's office announced Monday.
A Michigan attorney who unsuccessfully sued to overturn former President Donald Trump's 2020 loss has been arrested after a hearing on a separate case in Washington, D.
A significant development in Howell is set for a soft opening early this summer. In a few months, it will become a multimillion-dollar haven for motorsports enthusiasts.
The prom drive will run from March 18 through April 12, and dresses and accessories can be dropped off at 10 Comerica banking centers in Metro Detroit.
Two weeks after explosions and fire at a vape warehouse facility, Clinton Township residents asked questions to the Township Board of Trustees.
David Rosenberg, 72, of DeWitt, is sentenced to four to 20 years in prison for embezzling about $780,000 from retired priests, the Michigan Attorney General's office announced Monday.
A Michigan attorney who unsuccessfully sued to overturn former President Donald Trump's 2020 loss has been arrested after a hearing on a separate case in Washington, D.
A significant development in Howell is set for a soft opening early this summer. In a few months, it will become a multimillion-dollar haven for motorsports enthusiasts.
The prom drive will run from March 18 through April 12, and dresses and accessories can be dropped off at 10 Comerica banking centers in Metro Detroit.
Volkswagen's factory in Chattanooga, Tennessee, is likely to be the first test of the United Auto Workers' effort to organize nonunion automobile plants across the nation.
America's muscle car culture will live on as the country transitions to electric vehicles, but the gas-powered performance car will last for at least a few more years.
On Monday afternoon, crews began to tear another portion of the massive Packard Plant on the city's east side that's been an eyesore for decades.
The Detroit fire department is raising alarms over safety concerns at General Motors' Factory Zero, where the automaker produces its electric vehicles.
Owners of Ford electric vehicles can now use much of Tesla's charging network in the U.S. and Canada, but there's a hitch.
This year's 313 Day was extra special for Detroit native Diarra Kilpatrick.
A second man is charged in connection with the 2005 theft of ruby slippers worn by Dorothy in "The Wizard of Oz".
Celine Dion said in her post that March 15 was International Stiff-Person Syndrome Awareness Day.
Alec Baldwin's attorneys in a new court filing accused prosecutors of "unfairly stacking the deck" against him in grand jury proceedings.
Neil Young voluntarily removed his music from Spotify in 2022 after Joe Rogan, whose podcast was exclusively on Spotify, had a controversial infectious disease expert on as a guest during the COVID-19 pandemic.
The retailer that caters to quilters and crafters also said it has been weighed down by higher tariffs from China.
Volkswagen's factory in Chattanooga, Tennessee, is likely to be the first test of the United Auto Workers' effort to organize nonunion automobile plants across the nation.
The solar eclipse will impact solar production in Texas between 12:10 p.m. and 3:10 p.m. CDT. But the power grids are expected to be reliable.
Boston is looking to prolong its eight-game home win streak with a victory over Detroit.
United CEO Scott Kirby said the airline is reviewing a series of "unrelated" cases and adding extra training for pilots.
One way Macomb County Community Mental Health is trying to reduce the stigma is through combined care.
Infections of the highly contagious measles virus have been reported in 17 states in the first three months of 2024.
Cheetos varieties, including the spicy Flamin' Hot version, and other chips like Doritos include red 40, yellow 5 and yellow 6 – all on the list of ingredients that would be banned if the bill is enacted. Here are other foods that include dyes.
Retailer has received dozens of complaints of the air fryers overheating, melting or shattering, including six that caught fire.
The Michigan Department of Health and Human Services (MDHHS) confirmed its first influenza-related pediatric death in the state for the 2023-2024 flu season.
Boston is looking to prolong its eight-game home win streak with a victory over Detroit.
Bam Adebayo made a 3-pointer at the buzzer to lift the Miami Heat to a 104-101 win over the Detroit Pistons.
Here is a breakdown of each March Madness men's basketball team by conference.
Michigan defensive line coach Greg Scruggs is suspended indefinitely after his arrest for suspected drunk driving.
The Professional Women's Hockey League has no designs on expanding its six-team base for the foreseeable future.
Riney, who has spent his 46-year career at Henry Ford Health, was named one of Modern Healthcare's 100 Most Influential People.
Jerry Norcia has led DTE Energy for the past five years as the Detroit-based company has dealt with massive technology changes.
Trump was in Oakland County two weeks ago and said that whichever candidate wins Michigan will ultimately win the White House this November.
Republican presidential candidate Nikki Haley, who is on Tuesday's ballot, will be in Oakland County this Sunday and Monday in Grand Rapids campaigning for votes.
Bing talked about working with Biden as mayor when he was the vice president under Barack Obama and the city and its automakers in financial distress.
Two weeks after explosions and fire at a vape warehouse facility, Clinton Township residents asked questions to the Township Board of Trustees.
A significant development in Howell is set for a soft opening early this summer. In a few months, it will become a multimillion-dollar haven for motorsports enthusiasts.
There have been reports of Kate Middleton, Princess of Wales, at an outing days after a released photo of her sparked more speculation about her health. Nicholas Cull, an expert in British politics and Anglo-American relations, joined CBS News Detroit to weigh in on the issue.
Comerica Bank announced it is hosting its sixth annual Prom Dress Drive to support the nonprofit organization Jackets for Jobs.
Detroit City FC midfielder James Murphy looks back at Saturday's season-opening win.