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E-Retailers

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More Retail Web Sites Getting High Scores On E-Retail Satisfaction Index

A record 36 of the top 100 online retailers achieve the “threshold for excellence” on the annual Top 100 E-Retail Satisfaction Index from customer experience analytics firm ForeSee.

WWJ Newsradio 950–05/09/2012

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Not All E-Retailers Had a Happy Holiday

Ann Arbor-based ForeSee Results has released its annual holiday survey showing that while many e-retailers had a holiday to celebrate, customer satisfaction with the top 40 online retailers overall has fallen since last year.

01/03/2011