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Electric Utilities

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Record-Breaking Customer Satisfaction Continues for Energy Utilities

Customer satisfaction improved for a seventh straight year for energy utilities, making 2013 another year of record-breaking results for the sector at large, according to a report released Tuesday by the American Customer Satisfaction Index.

WWJ Newsradio 950–04/16/2013

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Record-High Customer Satisfaction for Energy Utilities Follows Milder Winter

Six consecutive years of customer satisfaction improvement for electric and natural gas service providers make 2012 a record breaker for the energy utility sector, according to a report released today by the Ann Arbor-based American Customer Satisfaction Index.

WWJ Newsradio 950–04/17/2012

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