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ForeSee

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ForeSee Holiday Report: Supermarket Outshines Apple, Priceline.com Negotiates A Bad Score

Amazon.com and L.L. Bean set the bar for holiday customer satisfaction in numbers released Tuesday by the Ann Arbor customer experience analytics firm ForeSee, while Priceline.com finished last.

WWJ Newsradio 950–01/07/2014

ForeSee

Facebook Fails in Customer Satisfaction Along with McDonald’s, MTV, Kia; Amazon Tops 100 Brands

The customer experience analytics provider ForeSee Thursday released the first ForeSee Experience Index, a study that offers the most comprehensive picture to-date of how today’s customer experiences with the top 100 brands across seven industries as reported by Interbrand, are predictive of companies’ future business success.

WWJ Newsradio 950–12/05/2013

ForeSee

ForeSee Builds Contact Center Client Roster in 2013

The Ann Arbor customer experience analytics firm ForeSee announced that 19 new companies have started measuring and analyzing their contact center customer experience this year with ForeSee’s technology.

WWJ Newsradio 950–11/21/2013

Awards And Certifications From Nov. 20

The latest tech-related awards and certifications earned by Michigan’s technology-focused companies, groups, institutions and individuals

WWJ Newsradio 950–11/20/2013

ForeSee

ForeSee Introduces New Multichannel Customer Experience Capabilities

The Ann Arbor customer experience analytics firm ForeSee Thursday rolled out a new product called the ForeSee cx360 SM platform.

WWJ Newsradio 950–10/31/2013

acsi

Research Reveals E-Government Outperforms Private Sector in Citizen Satisfaction

ForeSee, the global leader in technology-driven customer experience analytics, today released the 2013 third-quarter E-Government Satisfaction Index in partnership with the American Customer Satisfaction Index. The report revealed that federal government websites led their private sector counterparts in citizen satisfaction and that people increasingly turn to mobile devices to access the Internet.

WWJ Newsradio 950–10/29/2013

Awards And Certifications From Oct. 11-13

The latest industry-related awards and certifications earned by Michigan’s technology-focused companies, institutions, groups and individuals.

WWJ Newsradio 950–10/13/2013

HR Notices From Oct. 3

The latest staffing, leadership and boardroom news from Michigan’s technology-focused companies, institutions, groups and individuals

WWJ Newsradio 950–10/03/2013

foresee 5-12

ForeSee’s Mobile Business Attracts 60 New Customers

Ann Arbor-based ForeSee, the global leader in technology-driven customer experience analytics, announced that 60 new companies have recently started measuring and analyzing their mobile customer experience with ForeSee.

WWJ Newsradio 950–09/26/2013

foresee 5-12

ForeSee CEO Larry Freed Introduces Enhanced Tool for Measuring Word-of-Mouth

In a new book, Freed said the old method for gauging customer loyalty and recommendations overstates naysayers and can lead to wasted marketing dollars.

WWJ Newsradio 950–09/16/2013

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