Improving Business Through Customer ServiceCompanies go through a lot to boost business, but how many are missing the boat?

More From CBS Detroit

Best Places To See Indie Rock In DetroitIt's called Detroit Rock City for a reason.
Best Ice Cream Shops In Metro DetroitIt's getting warm outside! Take advantage of it.
Best Hiking Trails In Metro DetroitGet out there and enjoy this unseasonably warm weather!

Watch & Listen