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ForeSee CEO Larry Freed Introduces Enhanced Tool for Measuring Word-of-MouthIn a new book, Freed said the old method for gauging customer loyalty and recommendations overstates naysayers and can lead to wasted marketing dollars.
Mobile Offers Means For Government Agencies To Increase Web SatisfactionNearly one in three visitors to federal government Web sites are accessing those sites via a mobile phone or tablet, according to the latest American Customer Satisfaction Index E-Government Satisfaction Index, released Monday in partnership with the Ann Arbor customer experience analytics firm ForeSee.
ForeSee Announces New Capability to Measure Mobile Users' Customer ExperienceForeSee President and CEO Larry Freed announced an unprecedented new mobile measurement technology Monday at the Mobile Shopping Spring Conference in San Diego during his general session address.

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