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Mobile Satisfaction Index

foresee

ForeSee: Consumers Now Like Mobile Devices Over PCs For Media, Entertainment

ANN ARBOR (WWJ) – Customers prefer consuming media and entertainment websites and apps via mobile devices over personal computers, according to new research from the Ann Arbor-based customer experience analytics firm ForeSee. User satisfaction with […]

WWJ Newsradio 950–08/06/2013

FORESEE MOBILE FINANCIAL SERVICES

Customers Prefer Financial Service Web Sites to Mobile, According to ForeSee

Released today by ForeSee, the global leader in technology-driven customer experience analytics, a first-of-its-kind study of the customer experience of mobile apps and websites of 17 major financial services companies shows little differentiation and a lot of opportunity.

WWJ Newsradio 950–11/29/2012

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