Net Promoter Score

ForeSee Releases Word-of-Mouth Index Benchmark, Showcasing Customer Loyalty For Top 100 U.S. BrandsForeSee, a provider of technology-driven customer experience analytics, today released the Word-of-Mouth Index (WoMI): Top 100 Brands Edition report – highlighting customer recommendation scores for the top 100 U.S. brands across industries.
ForeSee Modernizes Customer Loyalty YardstickThe customer satisfaction analytics firm ForeSee Monday announced the Word of Mouth Index, intended as a successor to the Net Promoter Score as the de facto standard for measuring customer loyalty.
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