Social Media Analysis

Digital Roots

Novi CRM Social Media Firm Growing Internationally

Digital Roots, a social customer relationship management software developer, is on the grow internationally.

WWJ Newsradio 950–04/17/2013

CFI Group

CFI Group Launches Social Media Monitor

CFI Group, a provider of customer experience management services, announced a new offering, CFI Social Media Monitor, to capture and analyze social media conversations and use in conjunction with CFI Group’s Customer Feedback Insights Platform.

WWJ Newsradio 950–11/01/2012