User Satisfaction

foresee

ForeSee: Consumers Now Like Mobile Devices Over PCs For Media, Entertainment

ANN ARBOR (WWJ) – Customers prefer consuming media and entertainment websites and apps via mobile devices over personal computers, according to new research from the Ann Arbor-based customer experience analytics firm ForeSee. User satisfaction with […]

WWJ Newsradio 950–08/06/2013

foresee

Amazon Soars; Netflix Plummets in ForeSee Holiday Study

The customer experience analysis firm ForeSee has released the results of its annual Holiday E-Retail Satisfaction Index, showing that after seven years spent jockeying for first place in the Index, Amazon and Netflix are headed in opposite directions.

WWJ Newsradio 950–01/02/2012

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