Ford Direct, Ford Motor Name Web Dealers of the Year: FordDirect and Ford Motor Co. Saturday announced Galpin Ford of North Hills, Calif., and Hines Park Lincoln of Plymouth as the Ford and Lincoln-Mercury Internet Dealers of the Year for 2011. The Ford and Lincoln-Mercury Internet Dealers of the Year awards are given annually at the National Automobile Dealers Association Convention and Exposition and honor top dealerships for achievement in Internet sales. Internet Dealer of the Year winners are determined by a formula that ranks total sales for 2010 as well as dealer close rates for the year.  Galpin Ford dealerships serve Los Angeles and surrounding areas with showrooms in North Hills, Van Nuys, Valencia and Mission Hills, Calif. For the second year in a row, Hines Park Lincoln has been named an Internet Dealer of the Year. Hines Park Lincoln has been serving the Detroit area for more than 40 years. “We continue to focus on enhancing our Internet process to engage our customers where they choose to shop,” said Ryan Kolb, operations manager at Hines Park Lincoln. “As more and more customers look online, sales from Internet referrals continue to grow to be a bigger part of our business.” In 2010, FordDirect dealers sold 275,000 vehicles through their FordDirect Internet referrals, representing 19.8 percent of total Ford Retail Sales.  Ford Internet Dealer honorable mention winners for 2010 are Bill Brown Ford in Livonia and Varsity Ford in Ann Arbor. Lincoln-Mercury Internet Dealer honorable mentions go to Nick Mayer Lincoln in Westlake, Ohio, and Crest Lincoln-Mercury in Sterling Heights. FordDirect is a Dearborn-based joint venture between Ford Motor Co. and its franchised dealers to create a comprehensive Web presence for dealers and provide digital marketing services that help dealers sell more cars and trucks. Sales from FordDirect Internet referrals represent nearly 20 percent of Ford Motor Co. retail sales. FordDirect provides dealers new and pre-owned marketing services, call tracking, lead management solutions, dealer Web sites, search optimization and marketing, database marketing, marketing services for regional dealer advertising groups and other marketing services. More at