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Improving The Dealership Experience

/ CBS Detroit

More and more car dealers are going to great lengths to improve the customer experience. WWJ AutoBeat Reporter Jeff Gilbert visits the completely redone Suburban Cadillac-Buick dealership in Troy, Michigan.

Connect with Jeff Gilbert
Email: jdgilbert@cbs.com
Twitter: @jefferygilbert
Facebook: facebook.com/carchronicles

First published on March 14, 2012 / 2:21 PM EDT

© 2012 CBS Broadcasting Inc. All Rights Reserved.

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