By Edward Cardenas

SOUTHFIELD (CBS Detroit) – Planning and preparation allowed Verizon Wireless customers to remain connected during the third biggest snowstorm in Detroit history.

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The company stated that it “mobilized” employees and resources to respond to customer’s needs during the storm, which dumped nearly 17 inches of snow on Metro Detroit.

“Our network team has been working around the clock to make sure customers continue to have uninterrupted service so they can check on family members or do their work without delay,” Lauren Love-Wright, Verizon Wireless region president for Michigan, Indiana, and Kentucky stated Monday in a release.  “We have made sure that back-up batteries and generators at our key network facilities have been tested and fueled to keep power flowing to deliver services to customers in case of any power outages from the heavy snowfall.”

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Verizon reportedly had a fleet of emergency vehicles including a mobile command center, mobile emergency calling centers, and satellite trailers ready for deployment.

With another storm forecast Tuesday night into Wednesday morning, with up to three inches of snow possible, Verizon offered the following preparedness.

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Consumers should have:

  • A battery-powered radio
  • Flashlights and extra fresh batteries
  • mophie powerstation (4000mAh)
  • A first-aid kit
  • Bottled water and an adequate supply of non-perishable food
  • A non-electric can opener
  • Matches and candles with holders
  • Extra blankets and sleeping bags
  • A list of emergency phone numbers, including the customer service number for your electric and utility company saved in a smartphone