DETROIT (WWJ/AP) – A smartphone application that allows residents to report maintenance problems in Detroit has helped the city resolve more than 10,000 complaints in the past six months.

The Improve Detroit app already has been downloaded more than 6,500 times since April 8, when it was launched. Mayor Mike Duggan says the free app signals “a new era of customer service and accountability in city government.”

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In the past six months, residents have used Improve Detroit to get:

· More than 3,000 illegal dumping sites cleaned up
· 2,092 potholes repaired
· 991 complaints resolved related to running water in an abandoned structure
· 565 abandoned vehicles removed
· 506 water main breaks taken care of
· 277 traffic signal issues fixed

The average time to close a case is nine days, according to the city.

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““It’s never been easier for Detroiters to get their voices heard and their complaints taken care of,” Duggan said in a statement.

The Improve Detroit app is only one of several the City of Detroit has made available as it has worked to get more digital with its customer service.

Residents can download the free Detroit Police Connect app to get up-to-date information on DPD, contact police anonymously with tips to help keep their neighborhood safe, find numbers for precincts, bureaus and other departments and more.

The DDOT Bus app provides riders with the real-time location, movement and arrival time of the next bus at their stop, saving them time and from having to wait in inclement weather unnecessarily. They can also plan their trip by seeing which routes and transfers to take.

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