How algorithms determine what we're buying for the holidays — and beyond
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
Strong storms hit Ferndale Wednesday afternoon. Nearly 70 mph winds ripped trees from the ground, took roofs off of buildings and left debris scattered near the area of Nine Mile Road and Paxton Avenue.
Detroit Mayor Mike Duggan gave his 11th State of the City address Wednesday night. In his speech at Dexter Avenue's Baptist Church, he discussed how much Detroit has changed over the past ten years.
Maro Jewelrs Inc. in Oak Park is accused of operating as a "fence," which is accused of operating as a "fence," which is a middleman who buys the stolen jewelry from the thief at a discounted price and then resells it to the consumer at a higher price.
Jonathan Lee Stieber, 22, was charged after he was accused of threatening to shoot employees and customers at a Kroger store in Westland.
The U.S. Attorney's Office announced Glenn Daeward Boyd, of South Carolina, is facing a seven-count indictment accusing him of sextortion that caused the death of a Michigan resident.
Strong storms hit Ferndale Wednesday afternoon. Nearly 70 mph winds ripped trees from the ground, took roofs off of buildings and left debris scattered near the area of Nine Mile Road and Paxton Avenue.
Detroit Mayor Mike Duggan gave his 11th State of the City address Wednesday night. In his speech at Dexter Avenue's Baptist Church, he discussed how much Detroit has changed over the past ten years.
Maro Jewelrs Inc. in Oak Park is accused of operating as a "fence," which is accused of operating as a "fence," which is a middleman who buys the stolen jewelry from the thief at a discounted price and then resells it to the consumer at a higher price.
Trillions of cicadas will emerge from the ground throughout the country this year, but only in a small area of Michigan.
Jonathan Lee Stieber, 22, was charged after he was accused of threatening to shoot employees and customers at a Kroger store in Westland.
After leading the United Auto Workers on its historic strike against the Detroit Three automakers, Shawn Fain has been named on Time's list of the most influential people of 2024.
General Motors and real estate firm Bedrock announced Monday the automaker's headquarters will move to the Hudson's Detroit development in downtown Detroit from the Renaissance Center.
With U.S. electric vehicle sales starting to slow, Ford Motor Co. says it will delay rolling out new electric pickup trucks and a new large electric SUV as it adds gas-electric hybrids to its model lineup.
New vehicle sales in the U.S. rose nearly 5% from January through March, as buyers stayed in the market despite high interest rates.
Reports claim that our vehicles may be collecting vast amounts of our personal data, information that could be shared with advertisers, data brokers, insurance companies and beyond.
Charli XCX and Troye Sivan are teaming up to co-headline an arena tour across North America, which will kick off here in Detroit.
ABBA, Blondie and The Notorious B.I.G. are entering America's audio canon.
The annual Ford Fireworks show in Detroit is one of 20 shows nominated for USA Today's 2024 10Best Readers' Choice Places to See Fireworks contest.
In the 1,000th episode, titled "A Thousand Yards," NCIS comes under attack by a mysterious enemy from the past.
A Billy Joel special on CBS and Paramount+ will air again after it was cut off in the middle of the singer's performance of "Piano Man."
If approved, the settlement will be paid out by the Justice Department to 100 victims of Larry Nassar, who was convicted of sexual abuse and child pornography.
America's mail carriers don't just face bad weather and aggressive dogs — they're also increasingly targets of violent crime.
The vehicles' failure to detect a "sudden degradation" in the battery could lead to to a sudden loss of power, Ford warns.
The Senate's 51-member Democratic majority voted to dismiss both charges as unconstitutional over the objections of Republican members.
Elon Musk's 2018 compensation package is back for board re-certification after being voided by a Delaware court.
MDARD officials say the virus, which was first detected in Michigan in 2022, was found in Newaygo County, making it the seventh flock in the state in the last two years.
The $872 million most likely excludes any amount UnitedHealth may have paid to hackers in ransom.
George Schappell and sister Lori, of Reading, Pa., were the world's oldest conjoined twins, according to the Guinness Book of World Records.
State officials say the highly pathogenic avian influenza was detected in three dairy herds in Ionia, Isabella and Ottawa counties.
Most worrisome gaps involve cancer chemotherapy drugs, ER medications and and therapies for ADHD.
More than 20 people have been convicted in the case, many of them onetime NBA players.
Gio Urshela had an RBI single and Matt Vierling scored on a wild pitch in the eighth inning to put Detroit ahead, and the Tigers' pitchers continued their solid play to beat the Texas Rangers 4-2.
Patrick Kane scored the shootout winner in a 5-4 Detroit win over the Montreal Canadiens in their regular-season finale Tuesday night, but the Red Wings were eliminated from playoff contention.
The penalties the university and the NCAA agreed on include three years of probation for the university, a fine and recruiting restrictions.
A whopping 10,000 athletes will carry the torch 3,100 miles over 68 days.
Michael Bickers, Regional President of PNC Southeast Michigan/Detroit, and Eric Poe, CEO of CURE Auto Insurance, appeared on CBS Detroit's Michigan Matters.
Businesses across Michigan are feeling optimistic about the future after weathering the historic 100-year health pandemic that impacted every company in one way or another.
Three leaders talked about how the region is doing to help people deal with mental health issues.
The issue of abortion and IVF was also discussed during the roundtable, along with thoughts on how they might sway voters this fall.
Riney, who has spent his 46-year career at Henry Ford Health, was named one of Modern Healthcare's 100 Most Influential People.
Dry and sunny by the weekend.
In Ferndale, nearly 70 mph winds ripped trees from the ground on Wednesday, taking roofs off of buildings and leaving debris scattered near the area of Nine Mile Road and Paxton Avenue.
Detroit Mayor Mike Duggan gave his 11th State of the City address Wednesday night. In his speech at Dexter Avenue's Baptist Church, he discussed how much Detroit has changed over the past ten years.
Dry weather briefly returns tomorrow as clean-up begins for severe storm damage left behind this afternoon.
Rebekah Chatfield, the sister-in-law of former Michigan House Speaker Lee Chatfield, and her attorney, James White, spoke with CBS News Detroit one day after the Attorney General's office announced charges against Lee Chatfield for criminal enterprise. He has been under investigation since Rebekah accused him of sexual assault. However, charges would not be filed in that investigation.