Samsung Recalls 2.8 Million Washing Machines That Can Explode

DETROIT (WWJ) - It's time to check your washing machine -- especially if you have a Samsung.

Samsung is recalling 2.8 million top-load washing machines amid fears that they can explode. Front load washers are not affected.

The company says the drums in these washers may lose balance, triggering excessive vibrations and resulting in the top separating from the washer. This can occur when a high-speed spin cycle is used for bedding, water-resistant or bulky items and presents an injury risk to consumers.

This recall involves 34 models of Samsung top-load washing machines that have mid-controls or rear-controls. Model numbers and serial information can be found on two labels affixed to the back of the machine. Click here for a list of model numbers. The machines were sold from March 2011 to November 2016, for between $450 and $1,500, at Best Buy, The Home Depot, Lowes, Sears and other home appliance stores nationwide.

Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. There are also nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.

Consumers should contact Samsung immediately to receive one of the following remedy options: (1) a free in-home repair that includes reinforcement of the washer's top and a free one-year extension of the manufacturer's warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or (3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement.

Until they have received and installed a Home Label Kit, consumers should only use the delicate or waterproof cycles when washing bedding, water-resistant and bulky items. The lower spin speed in the delicate or waterproof cycles lessens the risk of the washing machine top unexpectedly detaching from the washing machine chassis.

Consumers with questions can call Samsung toll-free at 866-264-5636 or visit Samsung.com for more information.