Compuware Corp. (Nasdaq: CPWR), the Detriot software and IT services provider, said Friday that its vice president of technlogy services, Shawn Washburn, is one of three keynote speakers selected to share strategies for service leadership at TSIA’s Technology Services World.

An international conference for technology services executives, Technology Services World will be held in Las Vegas now through Wednesday.

Monday, Washburn, the first of two Compuware vice presidents to speak at the conference, will present “Closing the Consumption Gap: Professional Services Powered by End-user Monitoring as a Sure-fire Strategy for Customer Adoption.” He will be joined by Chris Dowse, founder and CEO of NeoChange, a leading management consulting firm specializing in effective IT adoption.

Learn more about this presentation by visiting

At this keynote address, attendees will learn how to redefine customer relationships; use accelerators to overcome the “consumption gap;” and extract greater returns from software investments.

Tuesday, Lori Ellsworth, vice president of Compuware Changepoint, together with her services customer, will present a technology advantage case study titled “Improving The Client Experience Through Strategic Services Delivery.” Detail on this joint case study can be found at

At this session, attendees will learn how a Compuware customer maximized the potential of its growing services organization; how to transform services into a strategic growth driver; and how to maximize services growth and revenues and provide effective services delivery.Technology Services World

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