WOW Internet, Cable and Phone announced Monday that it had begun construction of its fiber optic cable network in Grosse Pointe Woods.
Based in Madison Heights, the company has operated in 44 communities throughout Southeast Michigan for more than a decade.
Last fall, WOW obtained a cable franchise that paves the way for constructing its own network to serve the residents and businesses of Grosse Pointe Woods. WOW is investing more than $3 million in Grosse Pointe Woods and will continue to invest in the community as its customer base grows. The company’s entry provides Grosse Pointe Woods residents and businesses with more competitive choices in Internet, cable television and telephone providers.
Network construction began in two areas of the city on Monday, Jan. 10. The new fiber optic network will be installed on the existing utility poles located in the dedicated public easement. Crews have already surveyed all the pole lines and trimmed tree branches that encroached into the space on the poles where WOW’s network will be installed.
During the construction process, WOW’s crews will need to access the dedicated public easements on several occasions in every neighborhood. Construction vehicles will be clearly identified and crews will carry company issued identification.
“We are doing everything possible to make the construction process as seamless and transparent as possible,” said vice president of technical operations Floyd Armstead. “However, we won’t be invisible. We will keep customers informed of where we are and what we are doing throughout the process via mail and door tags.”
The construction of the WOW network is expected to take three months to complete. The network will be constructed in small geographic sections called nodes. After each node is completed and certified by the company’s engineers, customers can begin to sign up for WOW service. According to Senior VP and General Manager Mark Dineen, customers who live off the first nodes to be activated should be able to choose WOW for service beginning in late February. Node activation will continue through early April on a rolling basis. WOW plans to personally notify every resident when service is available to their specific home.
More information is available at www.wowway.com/commingsoon.
WOW offers basic and digital cable TV with advanced services such as HD, video on demand and digital video recorders. WOW Internet offers high-speed connections from 2 to 15 megabits per second. WOW phone offers the convenience of unlimited local and local toll calling, as well as packages that include unlimited nationwide long distance in the United States. Customers can bundle any two or all three services together.
WOW is available in the following Michigan communities: Allen Park, Berkley, Beverly Hills, Birmingham, Canton, Centerline, Clawson, Clinton Township, Dearborn, Dearborn Heights, Eastpointe, Ferndale, Fraser, Garden City, Grosse Ile, Harrison Township, Hazel Park, Huntington Woods, Lincoln Park, Madison Heights, Melvindale, Mount Clemens, Northville, Northville Township, Pleasant Ridge, Plymouth, Plymouth Township, Riverview, Rochester, Rochester Hills, Roseville, Royal Oak, Shelby Township, Southgate, Saint Clair Shores, Sterling Heights, Taylor, Trenton, Troy, Utica, Warren, Wayne, Westland and Woodhaven.