Merging online and in-store shopping, the Grand Rapids supercenter chain Meijer Inc. is introducing a program where shoppers can place an order on Meijer.com and have the merchandise shipped — at no cost — directly to their local Meijer store for pick-up.
The online program, called “Order-to-Store,” will include thousands of items found on http://ordertostore.meijer.com, including furniture and home products, sporting goods, kitchen appliances, garden and outdoor items, toys, and health & beauty items.
The online program allows shoppers to designate which Meijer store they would like to use as their pick-up location. Once the order is received by the store, the customer will receive email notification that their items are ready for pick-up. If the customer needs to return an item, they can bring it back to their local Meijer. All orders include free shipping.
“This is another example of how Meijer is making the online shopping experience as convenient and affordable as possible for our customers,” said Rick Keyes, executive vice president of supply chain operations and e-commerce for the retailer. “Not only are we eliminating shipping costs, we’re also enabling shoppers to return the items to their local stores. This is a money- and time-saving program that allows even more customers to take advantage of the great offerings we have at Meijer.com.”
Meijer customers can choose from a wide variety of products when shopping the “Order to Store” site, including items from The Katie Brown Collection of home and home furnishing products, Weber grills, Sony and Samsung flat-screen televisions, Canon cameras, Carhartt apparel, and the latest video games.
The Meijer “Order to Store” program accepts online coupons and guarantees delivery within 5-7 days of the order (though most orders are received within three days). Customers pay for their orders online prior to picking them up at their local Meijer store.
The electronics department and/or photo department will serve as the pick-up location for most orders. When customers receive their email notification from Meijer stating their order is ready, it will also indicate precisely where the merchandise can be picked up.
Meijer operates 195 supercenters and grocery stores throughout Michigan, Ohio, Indiana, Illinois and Kentucky. As the inventor of the “one-stop shopping” concept, Meijer stores have evolved through the years to include expanded fresh produce and meat departments, as well as pharmacies, comprehensive electronics departments, garden centers and apparel offerings. Additional information on Meijer and the ability to shop for more can be found at www.meijer.com.