TechTeam Presents Help Desk Webinar: Southfield-based Stefanini TechTeam will present a “Global IT Helpdesk Transformation Webinar” Tuesday, Oct. 25 from noon to 1 p.m. Eastern time, featuring Jerry McElhone, globsl business development manager at TechTeam, and Scott Kessler, solutions architect at TechTeam. IT leaders looking to transform their services to the global level must navigate a daunting range of tool sets, time zones and language differences. The successful global service desk must adopt a proactive rather than a reactive customer support model, with a goal of eliminating costly downtime by helping their customers implement improved IT processes. More at


Leave a Reply

Please log in using one of these methods to post your comment:

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

More From CBS Detroit

Best Cooking Classes In DetroitLearn how to whip up some wonderful dishes while having fun!
5 Bucket List Items To Cross Off In DetroitThe “must-do” items for anyone making a trip to Detroit.

Watch & Listen LIVE