TROY — Nextep Systems, a provider of customer self order technology, today announced general availability of the Foundation5 food service technology platform. Foundation5 provides food service operators with a single vendor systems for operating high volume restaurant concepts.
Historically, restaurants only required cash registers or their high tech equivalent, the point of sale system. Each year, more ordering is done “beyond the counter,” for example ordering a pizza from a Web site, ordering from a touch screen kiosk, or ordering at the drive-through. Yet multiple vendors were needed to supply the various technologies, requiring restaurateurs to act as systems integrators, with inevitable finger pointing when systems failed to properly function.
Over the past six years, Nextep has grown in high-quality customer technology, including self order kiosks, online ordering, digital signage , and mobile applications. However, Nextep customers still required another vendor to provide POS terminals and back-of-house systems such as labor management and inventory. Nextep has decided to offer a program with a single vendor with a proven track record to develop and support one complete integrated platform, a total system as easy to use as a self order kiosk, but with all of the power of an enterprise POS system.
Foundation5 is scalable and secure, having been approved by the Payment Card Industry for deployment. Multiple payment options are supported, including cash, credit, gift cards, and soon mobile payment options. Nextep’s product suite can be managed from anywhere, using Nextep’s cloud-based command center , providing a single touch point for managing menu items, promotions, inventory, employees, and reporting.