DETROIT — DTE Energy has introduced a new interactive mobile Android application for customers to access a variety of up-to-the-minute information, including outage information from their smartphones.
The DTE Energy Outage Center Google Android App is available free of charge from the Android Marketplace.
Located at www.dteenergy.com, the Outage Center is a central area online where consumers interested in getting the latest information about power outages, can go to get tips on what to do during a storm or find out answers to other frequently asked questions. DTE Energy is one of the first utilities in the country to allow customers to report power outages via a downloadable native mobile smartphone application.
Using the app, DTE Energy customers can report power outages, view the status of a reported problem and explore a map illustrating the number of outages reported throughout the area.
DTE Energy has added this mobile capability to our existing suite of outage-related offerings to bring useful information to customers in the way they want or in an outage situation, where they are able to see it. In September, DTE Energy introduced an iPhone app.
“We have a variety of tools for our customers already available on the DTE Energy website and we want to extend those tools in new and engaging ways,” said Patrick Duffy, Customer Service Manager with DTE Energy.
DTE Energy (NYSE: DTE) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include Detroit Edison, an electric utility serving 2.1 million customers in Southeastern Michigan, MichCon, a natural gas utility serving 1.2 million customers in Michigan and other non-utility, energy businesses focused on gas storage and pipelines, unconventional gas production, power and industrial projects, and energy trading. Information about DTE Energy is available at www.dteenergy.com, twitter.com/dte_energy and facebook.com/dteenergy.