MADISON HEIGHTS — WOW Internet, Cable and Phone announced Wednesday that it has completed installation of its fiber optic cable network in parts of Redford Township.
As a result, the residents and business owners of Redford now have a new choice of Internet, cable and phone providers.
Based locally in Madison Heights, WOW, formerly known as Wide Open West, obtained a cable franchise for Redford this past fall. Construction began shortly thereafter and WOW planned to connect its first customers beginning Wednesday.
WOW said it had already invested more than $6 million in Redford Township with this expansion, and will continue to invest in the community as its customer base grows.
“The customer demand for our products and customer service is much greater than we expected,” said Floyd Armstead, vice president of technical services. “We feel very fortunate to be able to serve the residents of Redford and offer them an additional choice of providers.”
Added senior vice president and general manager Mark Dineen: “The welcome we have received from the residents of Redford has been tremendous. I have received notes and emails of appreciation. We’re very proud to be a part of Redford.”
Early in 2010, WOW announced plans to expand into new communities adjacent to the 42 communities the company has already been serving for over a decade. In addition to Redford, these include the Village of Beverly Hills, and the cities of Birmingham, Grosse Pointe Woods, Harper Woods and Gibraltar, which are complete.
Consistent with its operating philosophy “to deliver an experience that lives up to its name”, WOW will communicate with residents of Redford throughout the entire network construction and activation process. These communications provide continuous updates so that residents know what to expect throughout the construction and activation process. More information can be found at www.wowway/comingsoon.com.
WOW offers digital cable and advanced services such as HDTV, VOD, and DVRs, Internet service with a choice of high-speed connections from 2 to 50 megabits per second download, and phone serivce with the convenience of unlimited local and local toll calling, as well as packages that include unlimited nationwide long distance in the United States. Customers can bundle any two or all three services together, while benefiting from the convenience of dealing with just one company for all their entertainment and telecommunications needs.
WOW is available in the following Michigan communities: Allen Park, Berkley, Beverly Hills, Birmingham, Canton, Centerline, Clawson, Clinton Township, Dearborn, Dearborn Heights, Eastpointe, Ferndale, Fraser, Garden City, Gibraltar, Grosse Pointe Woods, Grosse Ile, Harper Woods, Harrison Township, Hazel Park, Huntington Woods, Lincoln Park, Madison Heights, Melvindale, Mount Clemens, Northville, Northville Township, Pleasant Ridge, Plymouth, Plymouth Township, Riverview, Rochester, Rochester Hills, Roseville, Royal Oak, Shelby Township, Southgate, Saint Clair Shores, Sterling Heights, Trenton, Troy, Utica, Warren, Wayne, Westland, and Woodhaven.