WARREN — The Michigan Business and Professional Association announced Wednesday that it has just added live, online support capability to its Web site to enable its members to access personalized, up-to-date information about services.
“In the course of updating our Web site based on member feedback and current trends, we decided to enable our members to not only have a convenient source for information about all of our programs, but to also be able to quickly get direct information in response to their specific questions,” said Jennifer Kluge, MBPA president and CEO. “Providing an online chat capability that was readily accessible during business hours to answer members’ questions is just another way we are making our members’ businesses better.”
Kluge explained that the online service is available during regular business hours to all members as soon as they login to the website. She also commented that she believes MBPA may be one of the first business organizations in the state to offer a direct online connection to the business specialists who provide information about the Association’s services.
According to Kluge, members can use the online capability for information about MBPA’s business services that include more than 100 financial savings programs. Visit www.michbusiness.org to learn more.
Based in Warren, the MBPA is the largest business organization of small to medium-sized businesses in Michigan, representing more than 20,000 members who employ more than 160,000 persons. Members include attorneys, physicians, architects, accountants, construction companies, banks, retail, wholesalers, manufacturers and more. Member businesses receive numerous benefits including free legal and financial consultations; discounted technology, automotive and office products; employee training and recruitment assistance; and competitive group insurance rates.
The MBPA is a sister association to the Michigan Food & Beverage Association.