Oakwood Signs $120 Million IT Outsourcing Deal With CareTech Solutions

TROY — Troy-based CareTech Solutions, an IT and Web products and services provider for more than 200 hospitals, Thursday announced a five-year renewal of its IT outsourcing contract with Dearborn-based Oakwood Healthcare.

In addition to renewing the existing agreement, several new services were added, putting the contract value at approximately $120 million.

Oakwood was CareTech’s first customer, and its first contract with CareTech dates back to 1998.

“Oakwood’s longstanding partnership with CareTech and their commitment to service and technology in health care inspired our decision to renew our outsourcing agreement,” said Paula Smith, senior vice president and CIO at Oakwood. “In addition to renewing the prior outsourcing agreement, we added data center hosting and infrastructure monitoring services. This comprehensive arrangement enables the Oakwood IT team to provide the exceptional support and service our doctors, nurses and administrative staff needs to excel in today’s highly electronic healthcare environment.”

Oakwood provides acute, specialty, primary and preventative care services through four acute care hospitals, more than 50 outpatient facilities, 9,000 employees and 1,300 physicians that represent nearly every medical and surgical specialty and subspecialty, Oakwood continues to be one of the largest employers in Wayne County. Oakwood is a finalist for the 2011 Malcolm Baldrige National Quality Award. To learn more about Oakwood Healthcare, visit www.oakwood.org.

From implementing emerging technologies to supporting day-to-day IT operations, CareTech offers clients expert health information technology services across the entire patient data lifecycle earning it the 2008, 2009, 2010, 2011 Best in KLAS award for IT Outsourcing (Extensive) as ranked by healthcare executives and professionals in the ”2011 Best in KLAS Awards: Software & Services” report.

For more information, www.caretech.com.

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