Comcast is Looking to Fill More Than 100 Positions in Metro Detroit
PLYMOUTH — Comcast Corp. (Nasdaq: CMCSA, CMCSK) said Monday that it’s looking to fill more than 100 open positions in the Detroit area.
Available positions include:
* Ann Arbor — Customer Account Executives, Tech Support
Technical support specialists are responsible for technically assisting customers with video, internet and phone services and improving customer satisfaction. The specialists must have a strong understanding of Internet, intranet and computer operating systems.
* Plymouth – Customer Account Executives, Sales. The customer account executive in sales is an ambassador for Comcast, assisting existing customers with a variety of inquiries and issues. The executive recognizes, conveys, promotes and sells products and service value and remains up-to-date on products and services to ensure customer satisfaction.
* Sterling Heights – Customer Account Executives, Customer Service. The customer account executive for customer service provides support to those experiencing billing, equipment or service issues. These staffers are responsible for improving customer satisfaction in a professional and courteous manner along with promoting additional products and services.
These positions fall under the “Customer Care” organization. A high school diploma is required; professional and reliable and call center experience preferred.
The positions will be filled in the first quarter, Jan. 1 through March 31.
Job seekers must apply for a position online through the “Careers” section at www.comcast-jobs.com
Comcast operates cable systems through Comcast Cable and develops, produces and distributes entertainment, news, sports and other content for global audiences through NBCUniversal.
In Michigan, Comcast serves more than 1.1 million customers across nearly 500 communities, including Detroit, Flint, Grand Rapids and Lansing.
Comcast benefits include comprehensive dental and vision plans, along with paid time off for vacations and holidays. Comcast also offers a 401(k) retirement plan, an employee stock purchase program, tuition reimbursement, life insurance, courtesy cable and more.
Comcast is the winner of numerous workplace awards, including awards from LGBT groups, diversity awards from Black Enterprise magazine and the Association of Chinese Americans, and a 101 Best and Brightest West Michigan Companies to Work For award.