TROY — Billhighway, the provider of cloud-based financial management for nonprofits, announces the promotion of two interns and the addition of two more for the summer months.
Graham McFarland, originally hired as a client relations intern, was recently promoted to the role of client care associate. In this role McFarland provides end-user customer support and collaborates closely with internal teams to improve the overall customer experience. He is also responsible for leading training sessions for administrators and Billhighway team members on the use of Billhighway products. McFarland graduated in August 2012 from Michigan State University with a bachelor of arts degree in psychology.
Devon Brown, a 2012 graduate of Troy Athens High School, was promoted to IT associate from IT intern in February 2013. Brown is responsible for setting up new team members with IT assets including phone line, email and network access, compiling system statistics, managing incoming help desk tickets, and monitoring network health metrics.
New to Billhighway this month is Rob Whiting, in the role of software development intern. Whiting is in his senior year at Oakland University working towards a bachelor of science degree in computer engineering with an expected graduation date of December 2013. In this role Whiting helps design, code and support Billhighway’s financial management web and mobile applications. He writes reports for the product development team and implements improvements to increase the performance, usability, scalability and maintainability of the software.
Lauren Lucas just completed her freshman year as part of the honors college at Michigan State University and has joined the Billhighway team as client relations intern for the summer months. Lucas supports the Client Relations team by assisting with research projects, market analysis, client presentations, user acceptance testing and tradeshow planning. She is working toward a bachelor of arts degree in economics with an expected graduation date of May 2016.
“We’re proud of our internship program at Billhighway, which aims to nurture and retain top talent in the state,” said Brenda Gallick, who has the title of director of team member success. “We actively recruit students through career fairs at local universities and give our interns the chance to test drive a career prior to graduation. The skill development, mentoring and networking opportunities gained from interning are increasingly important for young people today as they enter a very competitive workforce.”
Billhighway interns regularly take outings with company owners, the most recent being this month. The trip included a visit to the Detroit Historical Museum with a tour of cobblestone streets, 19th century stores, an auto assembly line and a fur trading post from the 1700’s. Afterwards the group had dinner at the famous Mario’s, a Detroit landmark since 1948.
Nonprofit organizations use Billhighway’s financial management system to reduce expenses, increase cash flow and mitigate risk. More than 3,500 nonprofits trust Billhighway to seamlessly manage $7 billion in transactions.
More at www.billhighway.co.