Client Wins From Oct. 10
3 Banken EDV Increases Customer Satisfaction and Reduces Costs with Compuware APM: Detroit-based Compuware Corp. (Nasdaq: CPWR) announced Thursday that Drei-Banken-EDV Gesellschaft GmbH, a shared service IT provider for three leading banks in Austria, has adopted Compuware APM User Experience Management and APM for Mainframe solutions. With these solutions, 3 Banken EDV is now able to further optimize end user service delivery across mobile, web and mainframe platforms, as well as significantly reduce costs and mean-time-to-repair. With more than 1.5 million customer accounts across Oberbank AG, BKS Bank AG and Bank für Tirol und Vorarlberg AG, 3 Banken EDV’s mission is to deliver around-the-clock IT services to its Central European clients across a highly versatile and complex application infrastructure. 3 Banken EDV has aggressively adopted an ambitious plan to embrace the shift to mobile banking by implementing new mobile application architecture. With online transactions increasing each year, 3 Banken EDV wanted to implement a new application monitoring approach to take advantage of the growing online opportunities, while mitigating the impact of that increase on the mainframe environment. Leveraging Compuware APM Real User Monitoring for Mobile and Web applications, 3 Banken EDV can monitor the performance of its most important mobile and web applications. With APM for Mainframe, 3 Banken EDV has true end-to-end monitoring across the web and mobile environment into and through the mainframe systems, where applications are running. Compuware APM optimizes and monitors tens of thousands of applications for more than 5,000 customers, large and small, around the globe. More at http://www.compuware.com.