DETROIT (WWJ/AP) – Customers can again conduct transactions online or in person at Michigan Secretary of State offices after a computer outage shut the system down for roughly six hours.
The Secretary of State said Friday morning that a problem has caused its computer system to go down across the state, meaning transactions couldn’t be performed online or at offices.
State spokesman Fred Woodhams apologized for Friday’s inconvenience.
People use the website and branch offices to renew their vehicle registration and driver’s license and to conduct other business. Late fees will be waived for expirations occurring Friday if customers complete their transaction on or before Monday.
Woodhams says the state is using an “outdated” mainframe computer system “that is not working.” The state in 2015 sued Hewlett-Packard Co., accusing it of failing to complete a multimillion-dollar overhaul of computers at Secretary of State offices.
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