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Business to Consumer


B2B Online Customer Satisfaction Lags Behind B2C, ForeSee Research Shows

The online customer satisfaction of business-to-business companies has improved, but continues to lag behind business-to-consumer comapnies, according to new survey results released by Ann Arbor-based ForeSee.

WWJ Newsradio 950–06/13/2013

Satisfied B2B Site Visitors More Likely to Recommend, Purchase

ForeSee, a provider of customer experience analytics, Tuesday released new research that allows B2B companies to determine how their Web sites compare to the B2B landscape regarding customer satisfaction.

WWJ Newsradio 950–06/05/2012

Event Notices From April 8-10

The latest announcements of events and meetings from Michigan’s technology-focused companies, institutions and groups.