Business to Consumer

B2B Online Customer Satisfaction Lags Behind B2C, ForeSee Research ShowsThe online customer satisfaction of business-to-business companies has improved, but continues to lag behind business-to-consumer comapnies, according to new survey results released by Ann Arbor-based ForeSee.
Satisfied B2B Site Visitors More Likely to Recommend, PurchaseForeSee, a provider of customer experience analytics, Tuesday released new research that allows B2B companies to determine how their Web sites compare to the B2B landscape regarding customer satisfaction.
Event Notices From April 8-10The latest announcements of events and meetings from Michigan's technology-focused companies, institutions and groups.