Citizen Satisfaction

acsi

ACSI: e-Government Satisfaction Stagnates

Citizen satisfaction with government websites remained flat in the latest American Customer Satisfaction Index E-Government Satisfaction Index, released Tuesday in partnership with the Ann Arbor customer analytics firm ForeSee.

WWJ Newsradio 950–07/30/2013

acsi

E-Government Satisfaction Remains Strong, According to ACSI and ForeSee

Despite a slight dip in the third quarter, citizen satisfaction with federal government Web sites remains near record highs, according to the American Customer Satisfaction Index E-Government Satisfaction Index, released Tuesday in partnership with the Ann Arbor-based customer experience analytics firm ForeSee.

WWJ Newsradio 950–10/23/2012

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