An aerial view of most of the University of Michigan Health System hospitals in Ann Arbor.

Novel Concept: When UM Health System Makes Mistake, It Admits Mistake, Tries To Fix Problem

The University of Michigan Health System doesn’t claim to be perfect. But its response to medical errors, near-misses, unexpected clinical problems and unintended outcomes is a model for the nation that other hospitals can and should copy, according to a new paper in a prestigious health care journal.

WWJ Newsradio 950–12/16/2012